Frequently Asked Questions
Find answers to common questions about Lokal Vista
Getting Started
What is Lokal Vista?
Lokal Vista is a local business discovery platform that helps you find, review, and connect with businesses in your area. Whether you're looking for restaurants, services, shops, or professionals, we make it easy to discover what's around you.
Is Lokal Vista free to use?
The current website does not show paid plans or premium features. You can browse businesses without an account; signing in is required to write or manage reviews, react to reviews, follow profiles, and submit reports.
Account & Security
How do I create an account?
Select Sign Up and provide your email address, password, province, city or town, and at least one feed preference. We'll send a six-digit verification code to confirm your email.
How do I reset my password?
If you forgot your password, go to the Login page and click 'Forgot password'. Enter your email address, and we'll send you instructions to reset your password securely.
Businesses & Listings
How do I add a business?
The current website does not include a self-service form for adding a business. To suggest a correction or flag a problem with a listing, use the report action on its business page or select 'Report incorrect listing' on the Contact Us page.
How do I report incorrect information?
If you notice outdated or incorrect details on a business listing, you can report it through the business page or by contacting us directly. Select 'Report incorrect listing' as your message type for faster handling.
Can I claim my business?
The current website does not show self-service claiming or listing-management controls. Use the Contact Us page to ask about a listing; do not expect an in-app ownership-verification flow from the current site.
Reviews
How do I write a review?
Sign in, open the business page, and select 'Write a review.' You can give a 1-to-5-star rating, write up to 1,000 characters, and optionally add up to three JPEG, PNG, GIF, or BMP photos.
Can I edit or delete my review?
Yes. You can edit or delete your own review from the review itself; your profile also includes a My Reviews tab. You can have one review per business, so edit it when your experience changes.
Contact & Support
How do I contact support?
Use the Contact Us page and choose the topic that best matches your concern: General inquiry, Support / Help, Report a bug, or Report incorrect listing.
How long does it take to get a response?
We usually reply within 24 hours. Complex issues may take longer, so include the details needed to investigate your concern when you contact us.
Still need help?
Can't find what you're looking for? Contact our support team and we'll be happy to assist you.