Privacy Policy

At Anong Hanap, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

This Privacy Policy is a notice of our data practices. It does not replace any separate consent that may be requested when consent is the appropriate basis for a specific activity.

When you sign up, you provide an email address, password and password confirmation, province, city or town, and feed preferences. The signup flow creates a customer account. Email verification, password recovery, and account reactivation also process the email addresses, codes, or tokens submitted for those actions.

Profile updates can include your username, first and last names, About text, avatar, address lines, province, city or town, postal code, and feed preferences. Saved location data can include coordinates used for location-based results and distance sorting.

Community information includes ratings, optional review text and photos, review reactions, and follow relationships. Reports include the business, review, or user being reported, the selected reason, and any optional details you provide.

Contact Us collects your name, email address, selected message type, and message. Searches and filters send the search text, selected places or categories, and sorting choices needed to retrieve results.

We use account information to register and verify accounts, maintain sign-in sessions, process password changes and recovery, and handle deactivation or reactivation. Account-related emails provide verification and recovery instructions.

We use feed preferences and available saved location data to personalise discovery and support location-based results. We use profile information, reviews, photos, reactions, and follow relationships to provide community features.

We process reports and Contact Us messages to investigate concerns, respond to support requests, address listing issues, and help protect the platform from misuse.

Your public profile and contributions are visible to visitors and other users as described below. Information submitted to account forms, reports, and Contact Us is used to provide those services; submitting a report or support message does not publish it as a review.

We may share information with service providers that help us operate the platform, when required by law or legal process, to protect rights, property, or safety, or in connection with a business transfer or acquisition.

We do not sell your personal information to third parties for marketing purposes.

Public profiles display your username, display name based on the names you provide, avatar, membership date, contributions, and follower and following counts. Visitors can open follower and following lists to see profile connections.

Reviews display reviewer information, the rating, review text when supplied, attached photos, and the review date. Reaction counts are visible alongside reviews. Consider what your photos and contributions reveal about you or other people before posting.

Please be mindful of the information you choose to share publicly. Do not include sensitive personal information in reviews, photos, or your public profile.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You can deactivate your account from your profile's Security tab. Deactivation hides your profile and reviews from other users and signs you out. It does not permanently delete your account data.

Signing in alone does not restore a deactivated account. Request reactivation by email and follow the link and six-digit-code instructions. For a deletion or other data-related request, use Contact Us; deactivation is separate from that request.

Depending on your location, you may have certain rights regarding your personal information, including: the right to access your data, the right to correct inaccurate information, the right to request deletion of your data, the right to restrict or object to processing, and the right to data portability.

You can update profile details and feed preferences, replace or remove your avatar, edit or delete your own reviews and their photos, and unfollow profiles through the website. Password changes and account deactivation are available in your profile's Security tab.

For access, correction, deletion, or other privacy requests that the account controls do not cover, use Contact Us and choose Support / Help. Describe your request without including your password, verification codes, or recovery tokens.

Functional cookies remember your theme and retain authentication tokens and signed-in profile state. The sign-in persistence cookies are configured for 30 days and are updated as session state changes; this does not mean an access token remains valid for 30 days.

Browser local storage and communication between tabs help synchronise sign-in, token refresh, and sign-out across tabs. These mechanisms support account functionality.

You can clear or block cookies and local storage through your browser settings. Doing so may sign you out or affect saved preferences and account functionality. Sign out when using a shared device.

Business pages may link to external services, such as Google Maps for an address. Opening an external link takes you to a service with its own privacy practices.

Anong Hanap is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove that information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We take appropriate safeguards to ensure your information receives adequate protection regardless of where it is processed.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically for any changes.

For questions about this Privacy Policy or a personal-data request, use Contact Us and choose Support / Help. Include enough information to explain the request, but do not send passwords, verification codes, or recovery links.