Anong Hanap

Finding local gems for you…

Community Guidelines

Discover local businesses, share your experience, and help keep the community trustworthy.

1. Discover the right business and branch

Browse businesses without an account. Search for a business or category, or explore Discover. Use the available place and category filters, then sort by newest, reviews, or rating to narrow your results.

Open a business page to check its address, services and amenities, operating hours, ratings, reviews, and available photos. If branches are listed, choose the location you visited before sharing a review or reporting incorrect details.

Listings and community contributions can become outdated. Confirm important details with the business before making plans, especially opening hours and service availability.

2. Set up your account before contributing

Sign up with your email, password, province, city or town, and feed preferences, then enter the six-digit code sent to your email to complete verification. Sign in to write or manage reviews, react to reviews, follow profiles, or submit reports.

Use a profile that represents you honestly. Do not impersonate another person or business, create fake profiles, or share your password or verification codes. Keep personal information out of public reviews and photos.

3. Share an honest rating and review

After a real experience, open the business page and select Write a review. Choose a whole-number rating from 1 to 5 stars. Review text and photos are optional; if you add text, keep it within 1,000 characters.

Describe your own experience with the product or service, value, atmosphere, accessibility, or timing of your visit. Be specific and factual. Do not present rumors, guesses, or someone else's experience as your own.

You can have one review per business listing. If you have already reviewed it, update your existing review instead of using another account to post again.

4. Share relevant photos and keep reviews current

You may attach up to three photos per review in JPEG, PNG, GIF, or BMP format. Choose clear images of the business or your experience, and upload only photos you took or have permission to share.

Do not upload unrelated images, advertisements, explicit material, or photos that expose private information. Check images for faces, receipts, contact details, and private conversations before sharing them.

Use Edit on your review to update the rating, text, or photos, or Delete to remove it. Your profile's My Reviews tab helps you find past contributions; open the business page to manage the review there. The three-photo limit includes photos you keep when editing.

5. Keep feedback independent and useful

Do not review a business you own, manage, work for, or compete with. Do not ask friends, family, employees, or customers to post misleading reviews on your behalf.

Never trade payment, discounts, gifts, or other benefits for a positive review or for removing a negative one. Do not coordinate ratings, post spam, advertise unrelated services, or use reviews to settle personal disputes.

6. Treat people with respect

Honest criticism is welcome. Keep it focused on the business experience, and avoid profanity, harassment, hate speech, threats, slurs, or humiliating personal attacks against staff, customers, reviewers, or owners.

Respect privacy in reviews, photos, and profiles. Do not share another person's private contact details, conversations, or identifying information without their permission.

7. Use reactions and follows responsibly

React to other people's reviews to acknowledge useful contributions. Use reactions honestly; do not coordinate them to manipulate feedback or target a reviewer because you disagree with their experience.

Open a reviewer's profile to see their contributions and follow or unfollow them. Respect their boundaries, and do not use profiles or connections to harass, impersonate, or pressure someone to change a review.

8. Report the issue where it appears

On a business page, use Report incorrect details for inaccurate information, a closed business, a duplicate listing, inappropriate content, or a fake business. Report the affected listing or branch so the concern is clear.

Use Report on someone else's review for spam, harassment, a fake review, inappropriate content, hate speech, or misleading information. Use Report on a user profile for spam, harassment, a fake profile, inappropriate content, or impersonation.

Select the closest reason, or Other when none fits. You can add up to 500 characters of optional details to explain what is wrong. Include relevant facts without sharing sensitive personal information.

9. Report fairly and avoid repeated submissions

Report genuine problems, not simply a low rating or an opinion you dislike. Do not use reports to silence criticism, target competitors, or harass another person.

After a report is submitted, the report action may no longer be available for that item. Do not use another account to submit the same report again. Submitting a report does not itself change a listing or remove a review or profile.

10. Ask for help through Contact Us

Use Contact Us for general inquiries, support, bug reports, or listing concerns. Choose Report incorrect listing for a listing problem, and include the business name, location, and a description that helps identify the issue.

These guidelines work alongside our Terms of Service. Content or accounts that violate them may be removed or restricted. Help keep Anong Hanap useful by contributing honestly, respecting others, and reporting problems responsibly.

Community Commitment

By participating in the Anong Hanap community, you agree to follow these guidelines. Together, we can make local-business discovery more useful, fair, and trustworthy for people across the Philippines.